Frequently Asked Questions
WHAT IS COMMUNITY ACUPUNCTURE?
Community acupuncture is a movement that aims to make acupuncture affordable and accessible to the community. Patients receive acupuncture in a shared space with other patients. This allows practitioners to lower expenses and the savings are passed on to patients. Quiet is encouraged but patients often interact with other patients, hence "community." All Clean Needle Techniques (CNT), including the use of sterile, single use needles, are strictly followed. Those requiring more attention are encouraged to schedule a private session.
what is included in a private session?
We understand if you prefer a private session over community acupuncture. Many clients will schedule community sessions in between privates for health maintenance. Our privates are very focused, lasting 1.5 - 2 hours. You receive several forms of body work for a complete experience, including acupuncture, full body massage (Swedish, Shiatsu, and Deep Tissue), and cupping. Private sessions are highly recommended if you have back pain or a complex condition that requires in-depth discussion.
how does herbal medicine work, and is it safe?
The use of plant medicine has been in existence for thousands of years. Many prefer to address their health concerns with herbal medicine to avoid the side effects of pharmaceuticals. Different herbal traditions utilize their own unique methods. With traditional Chinese medicine (TCM), herbs are usually combined into a formula for a synergistic effect. Powder extracts have grown in popularity for their convenience, however the use of raw herbs is the most potent form. All herbs dispensed at Remedy Wellness are sulfite-free, species-verified, and tested for heavy metals and dangerous pesticides.
may i fill out new patient forms prior to my initial appointment?
We ask that you arrive 10 minutes early to your initial appointment to fill out the required forms. While not required, filling out the forms prior to your appointment helps your session go smoothly. Please contact us, and we will gladly email them to you upon request.
What is your missed appointment & cancellation policy?
We are a sliding-scale community clinic and no-shows take away slots from those who need them. Cancellations must be made at least 24 hours before the scheduled appointment. Failure to do so will result in an $30 fee and forfeiture of any promotional vouchers. We do our best to make time for you and expect the same.
what forms of payment do you accept?
Cash, Check, Visa, Mastercard, Discover, and American Express are accepted. If paying by check, a valid ID is required - $30 returned check fee applies. Thank you Oakland for your patronage.
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